← Free Business Toolbox

Get reviews · Customer feedback

Private Feedback Card

Hand a card to every customer, leave one on your counter or with the invoice. Customers scan it, rate their visit and tell you what went wrong, privately. It lands in your inbox so you can fix it and win them back before they post a bad review.

01ScanYour customer scans the card with their phone camera. No app needed.
02RateThey tap a face, pick what went wrong and add a note. Name and contact are optional.
03You fix itYou get an email right away. Unhappy customers are flagged so you can call them back.

Set it up

We'll also email you a link so you can reprint your card any time.

Already set up?

Your QR cards

Fill in the form to see your cards.
Code
Test it

Each page prints 2 cards. Cut down the middle and stand them on your counter or front desk. Before the cards go out, scan one yourself and send a test message.

Make it work

With every customerHand one over with the invoice, leave one on the counter, tape one inside the truck door. Small cards fit with receipts and business cards.
Reply the same dayA fast, personal reply turns most unhappy customers around. Hit Reply in the email, or call if they left a number.
Watch for patternsIf "it took too long" or "communication" keeps coming up, that's your next staff meeting.