Customer Contact Solutions home

Restaurant POS · Online Ordering · AI · Marketing

The restaurant system that connects to everything.

Replace the tablets, printers, loyalty programs and gift card tools cluttering your counter with one POS — plus done-for-you marketing that brings customers back. Built for Canadian restaurants, starting at $59/month.

Book a free demo Watch the overview 7:11
  • 5.0 on Google · 101 reviews
  • 20 years in restaurant tech
  • 500+ active clients

20yrs

Building technology for restaurants

1,000+

Businesses served

500+

Active clients today

5.0★

Google rating, 12 years running

Canada lost an estimated 7,000 restaurants in 2025. Another 4,000 are forecast to close in 2026. The ones that thrive own their customer relationships — instead of renting them from apps that take up to 30% of every order.

Closure figures: Dalhousie University Agri-Food Analytics Lab, January 2026. Delivery app commissions vary by plan.

All-in-one POS

One system. Every order.

In-store, online, phone and third-party delivery orders land in one POS — one screen to watch, one menu to manage, one set of reports. Stop paying high third-party fees.

  • In-storeDine-in and walk-ups
  • Online & appCommission-free direct orders
  • PhoneAnswered by the AI agent, 24/7
  • Delivery appsUber Eats, DoorDash and more
Explore the POS Starting at $59/month · No contracts · Free setup

Solutions

Done-for-you systems that help your restaurant grow.

From online ordering and branded apps to social media, Google SEO and automated marketing — we handle it so you can focus on running your restaurant. Choose any product à la carte, or get everything with the Partner Program.

Run

Online Ordering

Take orders on your own website and app — without handing over a commission.

Run

AI Phone Agent

Answers every call on the first ring, 24/7 — orders, reservations and questions.

Run

AI Reservations

Capture bookings 24/7 by phone, chat and web — in one dashboard.

Run

Delivery

Direct delivery orders, on-demand drivers at flat rates, easy cash-out.

Grow

Websites

Restaurant websites built to convert visitors into paying customers.

Grow

Mobile Apps

Your own iOS and Android app with one-tap reordering and push notifications.

Grow

Loyalty & Rewards

Automated rewards and win-back offers that bring customers back.

Grow

Review Management

Automatic 5-star review requests and instant replies to every review.

Grow

Google Maps SEO

Show up when nearby customers search for your food.

Run

POS System

In-store, online, phone and delivery orders in one POS. From $59/month.

Grow

Social Media

Custom graphics for your restaurant every second day. Done for you.

Grow

SMS Marketing

Specials and offers sent straight to your customers' phones.

Films

See it in action.

Short films on how each part of the system works. Tap any one to watch.

Reviews

A perfect 5.0, twelve years running.

100 reviews on Google from the restaurants and businesses we look after. These are their words.

  • “QB Sports Bar Grill Games has recently switched to Customer Contact Solutions, and it's easily the best option among the many online food ordering companies available. … Having been in business since 1991, I can confidently say that their online ordering platform has outperformed any others we've tried in the past.”

    Mike MQB Sports Bar Grill Games

  • “Their online ordering system has taken a HUGE burden off of our in-house team as online orders are much easier to process than having to answer a phone call for each order. … We have created a loyal database of customers that no longer use SkiptheDishes to send in their order. This alone has saved us ALOT of money!”

    Dave TGoogle review

  • “My restaurant was set-up for online ordering quickly and painlessly. … Update after several years with C.C.C. We have processed over 22K online orders.”

    GraemeGoogle review

  • “A huge shout out and Thank You to Micheal at Customer Contact Solutions for all his help in setting up our Text Rewards Program! … Our customers are loving the program and we now have a terrific and easy way to thank them for their loyalty to our business.”

    Lea OrtnerOwner, Smokin' George's BBQ Inc, Nanaimo BC

  • “He did a beautiful job for my new website and online ordering in a few days, not only beautiful, it's user friendly and efficient too. … I have more sales than before since my new online is up!!”

    Yobie HGoogle review

  • “Michael has provided us with a complete online presence that includes a website, online food ordering, mobile app, email marketing and a review platform. The work was done in less than 10 days and the quality was outstanding! … Every call I have made has resulted in a human picking up the phone who listens and offers true solutions that are implemented immediately.”

    Kevin HGoogle review

  • “I had tried a couple of different softwares to support the increase in orders for our restaurants, but we kept running into issues. … The interface is more user friendly for our customers than anything we have tried in the past. I HIGHLY recommend giving them a shot if you're a restaurant looking to improve your online ordering process.”

    Charlie SGoogle review

  • “We were working with many other companies before but Customer Contact Solutions is one of the best service. We got our menu ready only in 12 hours and it was perfect as we needed.”

    Vatsala PGoogle review

Read all 100 on Google

Enterprise solutions for every size

One location or fifty.

Single restaurant

You’re busy. We get it.

Our full-service program does the work for you. Stop trying to do everything yourself, or putting things off because there’s no time. We handle it so you don’t have to.

Multiple locations

Every location. One dashboard.

Our full-service program handles the work while the enterprise platform lets you control every location from one place. Live reporting from any device, one master menu, and item or modifier changes for specific locations — without being on-site.

Support

Human support that makes all the difference.

Running a restaurant is demanding. Stop waiting hours or days for a ticket to be answered. Get real people by phone, text or email — when you actually need them.

5.0
100 five-star Google reviews
A perfect rating for more than 12 years
Call or text(226) 455-0335 Emailsupport@customcontactsolutions.com
Hours7 days a week, 9 AM–11 PM ET

Partner Program

VIP access to everything.

POS, online ordering, marketing, loyalty, reviews and customer follow-up — fully set up and managed for your restaurant. No setup fees. No contracts.

See if you qualify Watch 7:11

What your restaurant needs

250+Google reviews
4.0★+Google rating

  • All-in-one POS

    In-person, online and third-party orders go directly into your POS system.

  • Mobile app for your restaurant

    Your own app with push notifications for direct orders.

  • Direct online ordering

    Commission-free ordering on your website.

  • Loyalty & “We Miss You” program

    Reward and stay in touch with your customers.

  • Google review marketing

    Automatically requests 5-star reviews after each order.

  • Automated review responses

    Instantly replies to every review — positive or negative.

See all 15 included products

Across Canada

A Canadian company. Restaurants coast to coast.

Customer Contact Solutions is based in London, Ontario, with 20 years in restaurant technology and more than 1,000 businesses served. We set up and support restaurants by phone, text and email — wherever you are in Canada.

  • Toronto
  • Montréal
  • Vancouver
  • Calgary
  • Edmonton
  • Ottawa
  • Winnipeg
  • Québec City
  • Hamilton
  • Kitchener-Waterloo
  • London
  • Halifax
  • Victoria
  • Saskatoon
  • Regina
  • St. John's
  • Windsor
  • Mississauga
  • and everywhere in between

FAQ

Questions, answered.

How much does a restaurant POS system cost with CCS?

Our all-in-one restaurant POS starts at $59 per month, with free setup and no contracts. Book a free demo and we'll show you exactly what your restaurant needs.

Do you charge commission on online orders?

No marketplace commission. Orders come through your own website and branded app, so you're not handing a delivery app up to 30% of every sale. Payments settle next day.

Can I keep using Uber Eats and DoorDash?

Yes. Third-party delivery orders go directly into your CCS POS alongside in-store, online and phone orders — no extra tablets. Most restaurants use CCS to grow direct orders so they depend on the apps less.

Do you work with restaurants outside Ontario?

Yes. We're based in London, Ontario and work with restaurants across Canada. Support is by phone, text and email, so we can help wherever you are.

What kind of support do I get?

Real people, 7 days a week, 9 AM–11 PM Eastern, by phone, text or email. We've kept a 5.0-star Google rating for more than 12 years.

Do I need new hardware?

Not necessarily. The POS runs on Windows, Apple and Android devices, so you can often use what you already have. Financing is available for new hardware.

Are there contracts or setup fees?

No contracts and no setup fees.

GloriaFood is shutting down. Can you help?

Yes. GloriaFood shuts down in April 2027. We'll build your menu so you can run CCS side by side before you switch. See how switching works.

Ready when you are

Let’s grow your restaurant.

Book a free, no-pressure demo. We’ll look at how you take orders today and show you where you’re leaving money on the table.

Book a free demo Call (226) 455-0335

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